Job Summary

This role will be responsible for managing the end-to-end bid process, ensuring that all proposals are compelling, compliant, and delivered on time.
The role requires a strategic thinker with excellent project management skills and a deep understanding of the insurance industry.

Main Functions and Responsibilities:

• Lead and manage the bid process from initial opportunity identification through to contract award.
• Coordinate and collaborate with cross-functional teams (including business development, technical, legal/compliance, finance, and operations) to gather necessary information and inputs for bid submissions.
• Write, edit, and review bid content to ensure clarity, accuracy, and compliance with client requirements.
• Manage the production and delivery of high-quality bid documents, presentations, and proposals.
• Conduct thorough analysis of bid requirements, evaluation criteria, and competitive landscape.
• Ensure all bids are compliant with internal governance processes and external regulations.
• Maintain a bid library and repository of standard content, templates, and best practices.
• Track and report on bid progress, success rates, and key performance indicators.
• Continuously improve bid processes and methodologies to enhance efficiency and effectiveness.
• Work closely with department heads (GI and EB) across multiple territories and maintain bid strategies that align with the company's prospect and target lists.

Requirements

• Behavioral Skills Communication skills
  • Excellent project management skills with the ability to manage multiple bids simultaneously.
  • Ability to work under pressure and meet tight deadlines.
  • High attention to detail and commitment to producing high-quality work.
  • Strong interpersonal skills and the ability to work effectively with diverse teams.
• Education/ Certifications Minimum of Diploma
  • Bachelor's degree in Business, Marketing, Insurance, or a related field.
  • Minimum of 5 years of experience in bid management, preferably within the insurance industry.
• Practical/Technical Experience
  • Exceptional written and verbal communication skills.
• Computer Skills MS Office
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Adobe InDesign.

Job Summary

To provide administrative support to the line manager with an aim to build and develop relationships with insurance companies’ and clients.

Main Functions and Responsibilities:

• Provide administrative support to maintain a strong relationship with insurance companies.
• Assist line manager to maintain excellent relationship with major clients in collaboration with the BD team by attending meetings with new and existing clients when required.
• Assist in providing support in handling client’s new request, RFP, Tenders and policy renewals for the following - pre-sales and at sales stage of general lines.
• Manage all system entries of new policies and renewals.
• Achieve set KPI targets assigned by line manager.
• Assist in preparing broking slips/quotes/comparison reports/best practices recommendations to clients for approval.
• Assist in preparing GAP analysis.
• Assisting in preparing analysis and interpretation of claims data for approval.
• Assist in preparing quarterly performance reports and recommendations to clients.
• Assist the line manager with interpretations of policy terms and conditions.
• Perform such other duties as may be required from time to time.
• Demonstrate regulatory awareness.
• Understands and applies rules relating to taxes, levies and policy issuance, Data Protection Act, Money Laundering, Client Monies and Terms of Business Agreement (TOBA).
• Adheres to the contents of the Operating Procedures Manual (OPM) and the Company’s overall internal procedures and policies.
• Protect the company from Errors & Omissions.
• Complete miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

• Behavioral Skills Communication skills
  • Communication skills
  • Customer focus
  • Problem solving
  • Attention to detail
  • Team player
  • Analytical skills
• Education/ Certifications Minimum of Diploma
  • University degree –
  • Good command in English
  • CII Award Preferred
• Practical/Technical Experience
  • 1 - 2 years’ experience
• Computer Skills MS Office
  • Computer Skills MS Office capable
  • Specifically a good command of MS excel and PowerPoint

Job Summary

Assists department in carrying out various human resources programs and procedures for all company employees.

Main Functions and Responsibilities:

• Explain company personnel policies, benefits, and procedures to employees or job applicants.
• Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and classifications.
• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales production, supervisory reports on performance, and dates of and reasons for termination.
• Answer questions regarding, eligibility, salaries, benefits, and other pertinent information.
• Examine employee files to answer inquiries and provide information for personnel actions.
• Gather personnel records from other departments and/or employees.
• Search employee files in order to obtain information for authorized persons.
• Request information files in order to obtain information for authorized persons.
• Request information from law enforcement officials, previous employers, and other references in order to determine applicants’ employment acceptability.
• Inform job applicants of their acceptance or rejection of employment.
• Assist in in-house and external training activities.
• Assist in advertising or posting of job vacancies, and notify eligible workers of position availability.
• Provide assistance in administering employee benefit programs and worker’s compensation plans.
• Prepare badges, passes, and identification cards, and perform other security-related duties.
• Adheres to the contents of the company’s overall internal procedures and policies.
• Miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

• Behavioral Skills Communication skills
  • Communication skills
  • Management and organizational skills
  • Presentation skills
  • Attention to detail
  • Networking skills
• Education/ Certifications Minimum of Diploma
  • Minimum of Diploma degree
  • University degree is a plus
• Practical/Technical Experience
  • 3 years’ experience in HR and Admin
• Computer Skills MS Office
  • MS Office; Computer Literate. Oracle HRMS is a plus

Job Summary

To promote the Company with clients and actively solicit and secure new businesses and proposals.

Main Functions and Responsibilities:

• Develops and maintains a strong relationship with the client.
• Co-ordinates with brokers to insure the needs of the clients are met.
• Agrees payment terms with clients and ensure that these are complied with.
• Agrees clients service requirements.
• Maximizes cross selling opportunities where possible.
• Prepares prospect list of potential new clients if required.
• Identifies and develops prospective client.
• Maintain records of prospective client development.
• Performs such other duties as may be required from time to time.
• Promotes the Company’s business offer, new business and proposals.
• Services the Account to client requirements.
• Demonstrates understanding of the client’s business.
• Collates and maintains information relating to new business and proposal.
• Demonstrates regulatory awareness.
• Adheres to the contents of the Operating Procedures Manual (OPM) and the Company’s overall internal procedures and policies.
• Nil E&Os.
• Performs such other duties as may be required from time to time.

Requirements

• Behavioral Skills Communication skills
  • Communication skills
  • Customer focus
  • Problem solving
  • Attention to detail
  • Team player
• Education/ Certifications Minimum of Diploma
  • Minimum of Diploma
  • Good command in English
• Practical/Technical Experience
  • 3 years’ experience
  • Preferred CII certificate or partially completed
• Computer Skills MS Office
  • MS Office; Computer Literate.

Job Summary

To promote the Company with clients and actively solicit and secure new businesses and proposals.

Main Functions and Responsibilities:

• Reviews contracts as required.
• Checks externally produced policy documents.
• Have a good working knowledge of the insurance products available, insurance trading conditions, the Company’s products and services.
• Handles all technical queries effectively.
• Highlights the specifics of the warranties, terms and conditions to clients.
• Contributes to a successful audit score.
• Demonstrate regulatory knowledge.
• Demonstrates detailed knowledge and understanding of the insurance market, insurance principles and the ability to apply them in the day to day activities.
• Demonstrates detailed understanding of more complex product features, benefits, exclusions, warranties and their application to various situations.
• Tailors product offering to client’s needs.
• Demonstrates an understanding of the concept of risk and how variables can affect the client, decisions in all classes of business.
• Demonstrates proficiency in the use of the Company’s systems and processes to fulfill role.
• Develops and maintains a strong relationship with the client and the market.
• Effectively manages the clients’ portfolios.
• Actively develops new business opportunities.
• Maximizes cross selling opportunities where possible.
• Prepares a prospect list of potential new clients.
• Identifies and develops prospective clients.
• Adheres to the contents of the Operating Procedures Manual (OPM) and the Company’s overall internal procedures and policies.
• Nil E&Os.
• Miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

• Behavioral Skills
  • Attention to detail
  • Analytical thinking
  • Communication skills
  • Customer focus
  • Decision making
  • Negotiation skills
• Education/Certifications
  • University Degree
• Practical/Technical Experience
  • 5 years’ experience
  • Diploma CII
• Computer Skills
  • MS Office; Computer Literate

Job Summary

Responsible for applying accounting principles and procedures to prepare accounts and timely accurate financial reports and statements.

Main Functions and Responsibilities:

• Compile and analyze financial information to prepare financial statements including monthly and annual accounts.
• Ensure financial records are maintained in compliance with accepted policies and procedures.
• Ensure all financial reporting deadlines are met.
• Prepare financial management reports.
• Ensure accurate and timely monthly, quarterly and year end close.
• Resolve accounting discrepancies and irregularities.
• Continuous support of budget and forecast activities.
• Monitor taxation issues.
• Assistance in smooth completion of audit process.
• Ensure accurate and appropriate recording and analysis of revenues and expenses.
• Adheres to the contents of the Company’s overall internal procedures and policies.
• Miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

• Behavioral Skills
  • Time Management
  • Problem Solving
  • Attention to detail
  • Taking initiative
  • Numeracy
  • Interporsonal Skills
• Education/Certifications
  • University Degree
• Computer Skills
  • MS Office; Computer Literate