Job Summary

To provide administrative support to the line manager with an aim to build and develop relationships with insurance companies’ and clients.

Main Functions and Responsibilities:

• Provide administrative support to maintain a strong relationship with insurance companies.
• Assist line manager to maintain excellent relationship with major clients in collaboration with the BD team by attending meetings with new and existing clients when required.
• Assist in providing support in handling client’s new request, RFP, Tenders and policy renewals for the following – pre-sales and at sales stage of general lines.
• Manage all system entries of new policies and renewals.
• Achieve set KPI targets assigned by line manager.
• Assist in preparing broking slips/quotes/comparison reports/best practices recommendations to clients for approval.
• Assist in preparing GAP analysis.
• Assisting in preparing analysis and interpretation of claims data for approval.
• Assist in preparing quarterly performance reports and recommendations to clients.
• Assist the line manager with interpretations of policy terms and conditions.
• Perform such other duties as may be required from time to time.
• Demonstrate regulatory awareness.
• Understands and applies rules relating to taxes, levies and policy issuance, Data Protection Act, Money Laundering, Client Monies and Terms of Business Agreement (TOBA).
• Adheres to the contents of the Operating Procedures Manual (OPM) and the Company’s overall internal procedures and policies.
• Protect the company from Errors & Omissions.
• Complete miscellaneous tasks within the scope of work, as assigned by the direct manager.

Requirements

• Behavioral Skills Communication skills
  • Communication skills
  • Customer focus
  • Problem solving
  • Attention to detail
  • Team player
  • Analytical skills
• Education/ Certifications Minimum of Diploma
  • University degree –
  • Good command in English
  • CII Award Preferred
• Practical/Technical Experience
  • 1 – 2 years’ experience
• Computer Skills MS Office
  • Computer Skills MS Office capable
  • Specifically a good command of MS excel and PowerPoint